What is Team?
A team is a group of users of your organization. This organizational structure facilitates groups of users across an organization to share details. Each team must be connected with only one business unit. A team can include users from any business unit, not only the business unit with which the team is associated. Users can be associated with more than one team.
What is Team Management?
Team Management should facilitate you in mapping out your future projects and assign roles. For example you might create a project you know the team will start in three months. You break the project into tasks then assign roles, not people onto the tasks. This way you can see how many of each type of role you need. Team Management combines the strengths of Project Management feature but adds Scheduling and resource management functionality. It does not take this as far as project management feature which combines timesheet and finance.
Team Management Feature of GoKickSales
Team Management feature of GoKickSales is essential for busy individuals who understand how significant it is to be organized. We know how tough it is to manage teams and projects by making use of traditional project management software, so we did the research to find something better. The team management feature of GoKickSales assist you in planning your projects, forecast how many individuals you will need, then when the time is correct schedule staff onto the right tasks. The end outcome is you will have a clear picture of what your staff are doing and how they are progressing.
Advantages of Team Management
- Successfully monitor and manage team performance and makes sure each team member is well equipped to resolve
- customer problems and deliver a well-organized level of service
- Gain comprehensive insights to accomplish performance across your teams
- Keep track of key metrics such as case resolution times and case volume
- Keep up with the arrangement of cases and overall customer gratification
Only company will support all kind of customization's to fit-in your business sales process