4 Simple and Effective Tips To Decrease Sales Call Reluctance

by / Saturday, 16 March 2013 / Published in Business
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Sales Call ReluctanceIdentifying the opportunities and connecting with the senior-level prospects are the modernized ways of the psychology of engagement in creating relations between prospects and sales representatives. Cold calls are responsible for bad rap. But for making it effective homework must be done beforehand . Emails must be sent first to warm up your prospect beforehand.This will also increase the support for marketing strategies.But even after proceeding in this way rejection is inevitable . Hence in this write-up I will discuss that what salespeople can do when they get rejected. With call center integration you can easily Create and track incoming calls from both traditional and social channels. Firstly I focus on the email communication which is termed as the most common form of cold-selling.Here are the top three tips from which most of the sales people deal with the reluctance from emailing/calling :-
1.) Ignoring and Moving ON :-
If i m taking time to respond your email for its acknowledgement and for giving it very useful information (that i m sorry , i m not interested) . I expect at least something like “Thank you very much for letting me know Mr. James. Have a nice day. ” As i told before that i always try to reply the most cold-selling efforts (especially emails) even when i m not interested. But in many situations i don’t hear back from the replies at all. I understand the busy schedule of everyone but do remember to say “Please” and “Thank You”.2.) Claim that target is interested :-
Once I told a representative of a reputed company that i m not interested . Then also he keep contacting me and started sending me the stuff again and again. After that I told him that we had gone with the competition , and then he finally left me alone. If someone is straight away telling you that i m not interested then why would you do this ? I m confident that you may get some extra sales , but I don’t think it’s worth the bad reputation you -and your company- will get as a result of it.

3.) Keep us in the notes :-
Most of the times after my sales efforts are rejected I receive a polite email back thanking me for the information I shared with them and asking that I “keep them on my radar should things change”. When it is something that might be of interest and can be used later on then most of the times I just save the email for the further use when we are always seeking something which can be used in that area . Sometimes the salesperson tells me that they will follow me in the “XYZ” time . But depending on the area for which we are talking about , it might be too late , too early or not appropriate at all if I was really not interested.

4.) Alternative Option :-
Now lets focus on the best approach which I have seen so far. After my rejection of first offer along with no interest , a short and polite email can be sent back asking simple questions like :
a.) Give the explanation what we do .
b.) When circle back at later time.
c.) Never contact in future again.

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